Frequently Asked Questions

Our team will be there for the day of your event, to help coordinate and facilitate the bump in and bump out of your event. Our team will also help facilitate and co-ordinate your event from start to finish and ensure you have a smooth event.

I can be as involved as you would like me to be. My role is to come along side you and support you in the best possible way for your event to life.

We are happy to discuss with you the different payment plans we can offer to you for your event.

We like to discuss all your event requirements before giving you a quotation as obviously feed charged will depend on the scale and nature of your event, this will include the complexity of planning and our involvement. We will keep in contact with you regarding our time, hours spent and liaise with you on specific items, we will also be working with your budget and plan accordingly, you will never be charged more than we agree upon.

We offer numerous different event planning services. We can find venues, organise catering, find décor, accommodation, staffing and equipment and even coordinate and arrange speaker’s itineraries for our corporate events. We also offer a tailor-made service to fit your requirements for celebrations where we can help plan the entire day or we can be there just for the on the day planning, either way we know each event is unique and we make sure we have the capacity to fulfil your requirements from start to finish.

An experience event planner saves you time and money. We will supply you with reputable supplies and vendors, negotiate the best rates, discounts, terms, and conditions on your behalf, along with coordinating all aspects of your event. Using an event planner takes away the stress and worry, it gives you the peace of mind to enjoy your event.

Event design and event planner work hand in hand to deliver a successful event. An event designer is about bringing your event to life with appropriate colours, themes, seating etc, whereas an event planner co-ordinate the logistic elements and budget management of your event.

This would depend on the size and nature of your event; we would always advise you to start putting plans in place as early as possible. At certain times of the year certain venues may need to be booked well in advance, as to with reputable supplies and vendors. We advise handing over the reins to the event planner as soon as possible. This gives your planner adequate time to facto in back up plans as well as leaving ample time to negotiate, plan and ensure everything is in place for your event.

We are aware that sometimes things happen which are outside of your control. In the event of needing a refund for a cancelled event, please be open and discuss this with us as early as possible before any extra charges or services have been ordered. We will discuss our policies with you before entering into contract and then liaise with you in the unfortunate event of an event being cancelled or postponed.

We believe its important that all parties are aware of their obligations and responsibilities. This goes a long way towards maintain professionalism, enjoying healthy relationships and loyal vendors and supplies and ensuring our customers are always delighted with our service to them.